Forum Discussion

Seasoned Newcomer

1 day ago

Merge academy - Mini Game not Responding

The game is not loading the room. It automatically is loading a bonus room. The. You try and click play and it wont respond. I have closed out the app restarted, still the same.

bug

Selmadel

Seasoned Newcomer

6 hours ago

Since yesterday morning I haven't been able to play Merge Academy. It loads fine then it said something about stamps and it went to the new activity and freezes. I tried it on my tablet and phone both and same issue. Any one else having the same issue? I took screenshots and attached them. It will not let me hit play.

jodilynn50
Newcomer
5 hours ago
I am having the same issues, wont save lost coins and energy. please fix soon or we lose out on events for this game.
- tinalouises
  Seasoned Newcomer
  4 hours ago
  I am having the same issue. My game is stuck on the Treasure Trove page and I can’t play nor get back to the regular game. I haven’t been able to collect my gifts or prizes as I can’t escape the treasure trove page.
EA_Lanna
Community Manager
4 hours ago
Hi Selmadel and jodilynn50,

Sorry to hear this. Could you share a bit more info, please? For example:

Pogo username:

Device Type:

OS version:

Browsers Tested:

Current Browser Version Number:

What Troubleshooting steps you've already completed:

Any issues with other games:

- EA_Lanna