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guja9n69's avatar
guja9n69
Seasoned Newcomer
1 month ago
Solved

Merge academy - Mini Game not Responding

The game is not loading the room.  It automatically is loading a bonus room.  The. You try and click play and it wont respond.  I have closed out the app restarted, still the same.  

  • Hi folks,

    Delighted to share good news on this front. The team worked to patch this, and Pogo_Sconnie posted a service update to share the update:

    Thank you all for your patience. We've updated the following:

    - Players can't play on ipad/iphone
    - Progress not saved on Treasure Trove event
    - Unable to fulfill orders in Treasure Trove event

    sconnie

    A good rule of thumb for patches and fixes; it can help to clear the browser cache to flush out old or outdated data, and help things sync up. Give that a try and load up the game again.

    Thanks for sticking with us while we worked on this.

    Happy gaming, o/

    - EA_Lanna

198 Replies

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  • familygCIQIP's avatar
    familygCIQIP
    Seasoned Newcomer
    1 month ago

    I came here to try and report the same issue with Merge Academy.  

  • Scrunchy671's avatar
    Scrunchy671
    Seasoned Adventurer
    1 month ago

    The problem with the two timed sub games for me, is that they aren't saved upon exit.  I have tried to play Treasure Trove multiple times and it automatically resets upon exiting Merge Academy   All moves I have made within Treasure Trove are gone.  The same thing is true with the initial card setup for the card addition to the game.  

    Even if it was working properly, which it is not, why only seven days for Treasure Trove?

     

     

  • bijouxlcOI's avatar
    bijouxlcOI
    Seasoned Novice
    1 month ago

    Same here, this really sucks since they have 2 new timed sub games.

  • Merge Academy isn't saving correctly.  It keeps resetting on both the main and bonus game.  

  • Patbo21PmT's avatar
    Patbo21PmT
    Seasoned Novice
    1 month ago

    Same issue here.  Game was fine earlier,  but I'm trying to play again and can't get past the sticker album intro page. Play button is unresponsive. 

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