Merge Academy - Not Receiving Energy

I am having problems with Merge. Everytime I go in, I have the same amount of energy and all my items that I merged are reversed. Never make my 18 orders if this continues. Please fix this bug

i had issue to.. spent 570 gems for energy and coins and i did not receive my purchases but it definetly took all my gems i used.

Hey folks,

The team is aware of the energy issue and as called out in the service update here by Pogo_Sconnie, they are actively investigating and working to resolve the issue.

I don't have any new updates as of yet but the moment I do I will post it in the Pogo game info hub area.

I really do thank you for sticking with us

Hey folks,

I totally understand the frustration, I know it's not ideal.
The team is aware of the energy issue and as called out in the service update here by Pogo_Sconnie, they are actively investigating and working to resolve the issue.

I don't have any new updates as of yet but the moment I do I will post it in the Pogo game info hub area.

I really do appreciate your patience.

This happens to me a lot and i am getting fed up, especially with graduation picture.  When I come back in to the board my work has disappeared over and over.

What's up with the energy issue.. Checked it and had 100 energy and wasn't ready on the freebies and so came back 14 minutes later and all my energy ONCE AGAIN disappeared. This is the 3rd time in over a week. Are they fixing this????

Frustrating 

Regularly signing into Merge Academy the past few days and there are no energies so as to be able to play.  100’s of no energy is frustrating, even more so since there are current challenges.

I just want to note that I am having the same issue. I will wait until it’s fixed but I wanted to make it known there are more people with the issues.

I've had zero energy for weeks in Merge Academy -  there is a note dated 2 weeks ago that they are working on it -  I think they need to work faster !! 

Same thing for several days now. Energy is not accruing at all. Check many times and every time I load it again or restart the entire site, nothing works.