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Hi, I get that too but for me its the slices not the energy. its now happening for the last 5 days.
I can now claim the energy or slices in the first level.
However, it will show as available (claim) and I click on the prize and nothing happens. If I check back later I can claim the prize. But at least I no longer loose items when using the extra energy.
Whoever designed this needs to learn how to test their games.
I'm having the same problem. The game takes almost every thing I make, even out of storage. I don't see how you can make the 7,8th level books and wands when you keep losing your progress. Hope you have time to look into this. Have a Awesome Christmas.
These fixes did not help. Thanks for trying.
I am having, the same trouble. I ran out of room and now I can not make any more moves. no where to put the items like a trash can.
Who knows. lol
If you are running out of room, select a low level item, then select the "I" down below the board, and click on the trash can. For every item you can click the I to see what it takes to build the next level.
The best thing is to limit your matching to one or two items so you don't take up valuable board space. You can also trade items for gems which helps you reach the next level quicker.
Every few hours your energy rebuilds, and twice a day you can get the treasure chests and the chest in the marketplace for free.
The game takes patience. I am 7/8 on the sorcery level. Every so often you should spend time matching items to the blocked spaces. Of course you wind up with high level items that take up space. But by the higher room levels you have more spaces on the board.
Since they take a while to regenerate it is best to build tomes and wands.
There is a constant trade off on whether to fill orders or clear spaces on the board.
- @SueCor817 fix game want compinsation for lost play time
me also
Click the item. The trash can is on the right side of the banner below the playing board.
I am having the same issue. Did they provide a resolution?
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