Merge academy crystals missing

hey there @doingnothing48  I'm sorry to hear you're having issues here!

Unfortunately missing items such as energy/diamonds isn't something we can help with here on the forums. You will need to get in touch with EA Help directly for support with this.

If you go here: I want to check my order status - Pogo  

Click on chat with us, and follow the steps to start a case and support will be able to help you directly.