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abbycattx's avatar
6 months ago
Solved

Merge Academy Energy🦉Awareness

Update 9/5/2024
 
Over the last two days I tested something when my energy stopped replenishing overnight. Try this:
 
  • Log on Pogo
  • Log in to Merge Academy - go to the board, do something or not - most important part Click Save, then exit the game. 
  • Log off Pogo and thoroughly Clean your Computer
  • Log back into the game, do the same thing - go to the board and again do something or not. Click Save, then exit the game. 
  • Wait a bit, go back to see if it begins to replenish on its own.
  • Try these steps every day until the glitch is fixed
  • Don't be angry at me if this does not work for you 
  • I do not work for Pogo EA or Merge Academy 😄 I am just a cool Pogo Player
For some reason this process kickstarted the replenishing clock for me, I was able to finish the weekly, hit a Bingo and more.

 
✔️ You can watch some videos online of: "how to clean all caches, temp & junk files" (there are several ways) to improve the cleanliness and speed of your computer. Some players who are using Windows 10 are not getting full updates, this version of windows is ending in 2025 and is causing a lot of issues already.
 
This step in the picture below is not enough, go further into cleaning your device.
However, while you are here, make sure to hit the CLEAN SYSTEM FILES button, as well (this is a second step) and there are more ways.
 
 
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Players who made purchases during the update and occurred problems will need to contact Customer Support by using the following links:

I want to check my order status > Order Status

or

Select from a topic that best fits your situation, EA HelpTopics

You should be able to chat or email instantly.

To view more comments about this game or check for updates visit the Pogo Forums specifically for this game, our Pogo Community Manger is here and on Pogo's Facebook

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Service Update - Merge Academy energy is not generating - Answer HQ

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