Solitary Home Story keeps crashing out on me, closing out all the way back to my home screen on my tablet. Tonight I actually got to finish the three games to get the daily challenge done, but when I went to do the task for the chapter, it crashed and I lost my three stars. It's been like this ever since the Alice in Wonderland event. I have cleared caches, restarted my tablet, and done all the updates. Is there any way I can get my stars back?
Hello! Sorry to hear about your game crashing and going back to the home screen. This is maybe a sign of your device's memory (RAM) getting overwhelmed.
To prevent this from happening again, you may want to:
Unfortunately, at this time crediting stars back cannot be issued. However, if you need guidance on how to help clean memory or cookies on your device, please let us know what specific device you are using, and we can help with steps.
Hope this helps and please feel free to reach again and let us know how it goes!
