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martinivixen007's avatar
martinivixen007
Seasoned Newcomer
2 months ago
Solved

Merge academy lost progress

I used the in-game coins to buy more storage space. When I opened the game again the storage space spot is gone and several of my merges/orders had been undone. The Energy was still showing as used a...
  • EA_Lanna's avatar
    EA_Lanna
    19 days ago

    Hi folks,

    Can you confirm if you are using the Save & Exit Button before closing out of the game? This step ensures that all your progress is securely saved.  If not, this is likely why the things aren't saving between sessions.

    - EA_Lanna

martinivixen007's avatar
martinivixen007
Seasoned Newcomer
2 months ago

Hi, I tried what you recommended and nothing changed. I am still missing the storage spot and coins. Thanks

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
19 days ago

Hi folks,

Can you confirm if you are using the Save & Exit Button before closing out of the game? This step ensures that all your progress is securely saved.  If not, this is likely why the things aren't saving between sessions.

- EA_Lanna

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