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MCPO2000Qp's avatar
MCPO2000Qp
Seasoned Rookie
2 months ago

Merge Academy missing energy

I used 10 Gems to skip the timer on Level 1, Room 1 and selected 45 coins.  Lost the gems and didn't get the energy.  A previous issue of losing all 100 energy when accessing this same Room was resol...
EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
2 months ago

Hey there MCPO2000Qp​ 

I totally understand the frustration, I know it's not ideal.

The team is aware of the energy issue and as called out in the service update here by Pogo_Sconnie, they are actively investigating and working to resolve the issue.

I don't have any new updates as of yet but the moment I do I will post it in the Pogo game info hub area.

I really do appreciate your patience.

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