Forum Discussion

epilogue1212's avatar
epilogue1212
Seasoned Newcomer
5 months ago

Merge academy not working at all

Merge academy not working. It's just a plain white screen when I click on the game.

7 Replies

  • Merge Academy just has white screen, won't load. tried chrome and edge, cleared cache and rebooted all. still nothing and nowhere to go for help 

     

     

  • abbycattx's avatar
    abbycattx
    Hero
    4 months ago

    Hello! I'm sorry to hear you're having trouble with Merge Academy! It sounds frustrating. Since you've already tried clearing the cache, rebooting, and using different browsers, here are a few more steps you can try:

    Update Your Graphics Driver: Sometimes outdated graphics drivers can cause issues. Go to Device Manager > Display adapters, right-click your adapter, and select "Update Driver."1

    Check for System Updates: Ensure your operating system and browser are up to date.

    Try Incognito/Private Mode: Open your browser in incognito or private mode and try accessing the game. This can sometimes bypass issues caused by cookies or cache.

    Check Hardware Compatibility: Make sure your device meets the minimum requirements for the game. For example, you need at least 8GB of RAM1.

    Close Background Applications: Close any unnecessary applications running in the background that might be consuming resources.

    Hope this helps and feel free to let us know how everything works out!

  • chantezza's avatar
    chantezza
    Newcomer
    22 days ago

    ive been trying to load merge academy for the last week and nothing ... my pc is all up to date and i have tried everything u have said ... it still gets to the loading page and thats as far as it goes.

  • pompeyguzz's avatar
    pompeyguzz
    Seasoned Newcomer
    20 days ago

    It is the same for me, when I try to load the game, all I get is a plain white screen.  The game has loaded before and I have been able to play the game.  It is the same, no matter which browser I use.  My current browser is Vivaldi, which works for all other games

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