Forum Discussion

epilogue1212

Seasoned Newcomer

1 year ago

Merge academy not working at all

Merge academy not working. It's just a plain white screen when I click on the game.

abbycattx

Hero+

1 year ago

Hello! I'm sorry to hear you're having trouble with Merge Academy! It sounds frustrating. Since you've already tried clearing the cache, rebooting, and using different browsers, here are a few more steps you can try:

Update Your Graphics Driver: Sometimes outdated graphics drivers can cause issues. Go to Device Manager > Display adapters, right-click your adapter, and select "Update Driver."1
Check for System Updates: Ensure your operating system and browser are up to date.
Try Incognito/Private Mode: Open your browser in incognito or private mode and try accessing the game. This can sometimes bypass issues caused by cookies or cache.
Check Hardware Compatibility: Make sure your device meets the minimum requirements for the game. For example, you need at least 8GB of RAM1.
Close Background Applications: Close any unnecessary applications running in the background that might be consuming resources.
Pogo Troubleshooting Guide

Hope this helps and feel free to let us know how everything works out!

chantezza

Newcomer

1 year ago

ive been trying to load merge academy for the last week and nothing ... my pc is all up to date and i have tried everything u have said ... it still gets to the loading page and thats as far as it goes.

pompeyguzz
Rising Novice
1 year ago
It is the same for me, when I try to load the game, all I get is a plain white screen. The game has loaded before and I have been able to play the game. It is the same, no matter which browser I use. My current browser is Vivaldi, which works for all other games
tony232ply1
Seasoned Newcomer
9 months ago
i have been trying for over a year and im still fighting to get it to work and it still wont work