Yet AGAIN!!
Why does this always happen when they start the new side game? Sugar Rush isn't saving progress, and the game itself keeps shutting me down and not saving progress! Why??
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For this week's Sugar Rush Event - I was able to locate and create the Bag of Sugar Generator today 🍬
I'm really getting tired of POGO'S CRAP. I used of loved playing the side games of Medge Academy but the last few time I haven't been able to finish Coral Reef .Cause I haven't been able to get the tackle box. And in Sugar Rush get the bag of sugar. And as the game that was my all time favorite Quinns Aquarium that just ruined. Who cares about playing poker and Sudoku. I don't. So my Anniversary with POGO is coming up in September and don't know if I'm going to renew.
Oh and when you find the site for the Tech the person you finally get doesn't know how to fix the problem you're having with the game. They say we'll get back you. The next thing I get is a e-mail saying that the case is close ,and the game is not fixed.
Hello! I am truly sorry to hear about your experience and please give me a moment to help clarify and explain a few of your concerns.
"I used of loved playing the side games of Medge Academy but the last few time I haven't been able to finish Coral Reef .Cause I haven't been able to get the tackle box. And in Sugar Rush get the bag of sugar."
I understand your frustration and the level of difficulty has changed. Some players have mentioned “the generator is broken,” “this isn’t solved,” or “needs to be fixed.” This isn’t a bug or a glitch waiting to be addressed. It’s simply how the mini games are currently structured.
There are no service announcements from Pogo_Sconnie regarding missing generators in the side games of Merge Academy. If a service alert is announced, please be assured it will be posted immediately, and players would have been advised.
To help I posted where I found my generators during this time:
"And as the game that was my all time favorite Quinns Aquarium that just ruined. Who cares about playing poker and Sudoku"
On December 22, 2025, the announcement was made regarding the retirement of Quinn's Aquarium, and numerous players are feeling the absence of Quinn's Aquarium. This particular game was developed by a company named Jolly Bear Games, and it was hosted on Pogo.
Neither Pogo nor Jolly Bear Games have disclosed the precise reason for Quinn's Aquarium's departure from Pogo, but it was probably one of those tough decisions made for the long-term benefit of both companies. Regardless of the reason, decisions like this are rarely made lightly.
At this time Pogo does offer 3 other Mahjong Games and possibly more in the future. 🙂
"Oh and when you find the site for the Tech the person you finally get doesn't know how to fix the problem you're having with the game. They say we'll get back you. The next thing I get is a e-mail saying that the case is close ,and the game is not fixed."
I’m sorry that happened, I know it’s frustrating when an issue doesn’t get resolved the first time. When a case is created with EA Help, they’ll make every effort to assist. If they’re unable to provide further support, the case may be closed and forwarded to the Pogo Team for additional analysis & reporting, at other times they may suggest posting here.
If there is an issue with a game, we would begin to see Alerts and Service Announcements here and through Pogo_Sconnie on the Pogo website. Players would be notified immediately.
🌺 I hope this helps address your concerns and thank you for taking the time to share them. Other players often have similar questions, so your post is genuinely appreciated.
If you have any other questions or need further help, please don’t hesitate to reach out again. Alongside other players and our EA Community Managers, we’re always happy to help.
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