Merge Academy: Trash can NOT giving me Energy

---

@abbycattx wrote:

Final Update 9/6/2024

Just an FYI everyone.......

It is fixed 🙂 Announcement from Pogo Spike

Games Forums Home | Service Update - Merge Academy energy is not generating (pogo.com)

🌷Have a good day and I hope this finds you well 

---

I have posted this under a new Topic yesterday.    "Merge Academy - Still has problems since August 28 update"  
Since the energy problem which started on August 28th, I have noticed several other items with timing problems. New problems started sometime since Sept 5-6th correction. 

@EA_Pulsar 

Hello! 

I am blocked from replying or emailing EA_Illium regarding the Community Connections Program he sent. I tried to tag him on a post last week and he never responded. When I tried to email you directly - the same error messages occurred, ugh. Sorry to do this publicly, I have no other choice.

Can you please pass on a message for me?

At this time, I have to decline, however I would like to revisit this in the future if possible. I am honored to be thought of. 

@abbycattx Thank you so much for reaching out! I'll make sure to pass this on to EA_Illium. We truly appreciate your engagement and hope you'll consider this again in the future. You're amazing, and your support means a lot to our community!

I'm not getting energy from the trash can in Merge Academy. I click on the energy but it's not added to my energy. 

Also, energy is still not regenerating.  Regardless of the claims that those issues have been resolved, I'm still having problems with those issues as of today, Monday, September 23, 2024.  

Please fix ASAP! Thank you. 

The issue has not been resolved for me.  I'm not getting the energy from the trash can in Merge Academy.

And, the energy is still not regenerating for the past 4 days. 

Please fix those issues for me.  Thank you. 

I am having an issue with Pogo that started after September 5/6 update as well.  I have been unable to progress in the game since that update.  I am stuck in Task 4 in the Sewing Room.  It requires 511 crystals to complete, I have more than 700.  Every time I click on 'Claim Rewards' it takes me back out of the playing screen into the room screen, and when I click 'Complete' the play button disappears and the game screen freezes.  I cannot click on the map, on the marketplace, or anywhere else.  I can still click on the main Pogo frame buttons like Badges, Stats, Game Chat, Full Screen, Home, etc.  And all the browser functions are normal as well, so it's purely the in-game glitch.  It has been going on over a month, and I have reported it to EA help multiple times, posted about it on the boards here and on Pogo forums multiple times, all to no avail.  I am very disappointed with Pogo.  I keep being told to try a different browser or wi-fi.  Well, it's persisting across four different browsers, three different devices and at least five different wi-fi and cellular networks.  It's not on my end, it's on Pogo's end, and Pogo is not doing anything but sending me back and forth between the forums and the EA Help.