merge academy

I am seeing the same glitch with energy crystals resetting to 0 and having yet to play. The game itself will refresh and I may have been at 100 and once it refreshes, I am at 0. I received the bonus on challenges and went to play and they were there, then it reset itself and they were gone plus the ones I had. 
mine this morning disappeared when I exited the game, never having played yet to check daily challenges and came back, gone.