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okeedokey_zl's avatar
okeedokey_zl
Seasoned Newcomer
16 days ago

Re: Merge Academy - Not Receiving Energy

Second day in a row that Merge Academy locks up and deletes my earned energy.  This game seems to periodically have issues. 

 

7 Replies

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  • katibear468OC's avatar
    katibear468OC
    Seasoned Newcomer
    16 days ago

    Mine did that again today and the other day. I had 100 and 15 minutes went back in and it disappeared 

  • WitchCeCe's avatar
    WitchCeCe
    Rising Rookie
    16 days ago

    Same here. Gone 2 hours and come back to 2 energy... 2? Whatever

  • faere1956's avatar
    faere1956
    Newcomer
    16 days ago

    Same for me.  This game has had a lot of issues

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hey folks,

    I totally understand the frustration, I know it's not ideal.
    The team is aware of the energy issue and as called out in the service update here by Pogo_Sconnie, they are actively investigating and working to resolve the issue.

    I don't have any new updates as of yet but the moment I do I will post it in the Pogo game info hub area.

    I really do appreciate your patience.

  • taibabee946's avatar
    taibabee946
    Rising Newcomer
    12 days ago

    Same thing for several days now. Energy is not accruing at all. Check many times and every time I load it again or restart the entire site, nothing works. 

  • bertie463's avatar
    bertie463
    Seasoned Newcomer
    12 days ago

    I have not even been able to get the game to load for nearly  a week. It is really aggravating.

     

  • dlkirk00JA's avatar
    dlkirk00JA
    Seasoned Newcomer
    11 days ago

    This game CONSTANTLY has problems and yet they keep including it tournaments and events.  We need people  not AI to respond to our concerns ---or you will be losing more paying customers!

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