Forum Discussion

okeedokey_zl's avatar
okeedokey_zl
Seasoned Newcomer
12 days ago

Re: Merge Academy - Not Receiving Energy

Second day in a row that Merge Academy locks up and deletes my earned energy.  This game seems to periodically have issues. 

 

7 Replies

  • katibear468OC's avatar
    katibear468OC
    Seasoned Newcomer
    12 days ago

    Mine did that again today and the other day. I had 100 and 15 minutes went back in and it disappeared 

  • WitchCeCe's avatar
    WitchCeCe
    Rising Rookie
    12 days ago

    Same here. Gone 2 hours and come back to 2 energy... 2? Whatever

  • faere1956's avatar
    faere1956
    Newcomer
    12 days ago

    Same for me.  This game has had a lot of issues

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey folks,

    I totally understand the frustration, I know it's not ideal.
    The team is aware of the energy issue and as called out in the service update here by Pogo_Sconnie, they are actively investigating and working to resolve the issue.

    I don't have any new updates as of yet but the moment I do I will post it in the Pogo game info hub area.

    I really do appreciate your patience.

  • taibabee946's avatar
    taibabee946
    Rising Newcomer
    8 days ago

    Same thing for several days now. Energy is not accruing at all. Check many times and every time I load it again or restart the entire site, nothing works. 

  • bertie463's avatar
    bertie463
    Seasoned Newcomer
    8 days ago

    I have not even been able to get the game to load for nearly  a week. It is really aggravating.

     

  • dlkirk00JA's avatar
    dlkirk00JA
    Seasoned Newcomer
    7 days ago

    This game CONSTANTLY has problems and yet they keep including it tournaments and events.  We need people  not AI to respond to our concerns ---or you will be losing more paying customers!

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