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WitchCeCe's avatar
WitchCeCe
Rising Rookie
3 days ago

Merge Academy

Still losing energy. I'm not the only one complaining so why isn't it fixed? 

6 Replies

  • these743's avatar
    these743
    Seasoned Novice
    3 days ago

    Sometimes it works and sometimes it doesn’t!!

    I’m always surprised when I open Merge….. will I have energy or not!

  • I’m having the same issue today… this has happened before and it’s been fixed…why is this still happening and not getting fixed right away?????

  • gmbodenham's avatar
    gmbodenham
    Rising Newcomer
    2 days ago

    Yes, and it’s really frustrating! I don’t want to have to keep buying energy to play! I had 37, then as I’m playing it pops up that it isn’t loading correctly and so you reload it and I had 2 left. And the 37 I had was after not playing for several hours.

  • Veritaserum4's avatar
    Veritaserum4
    Seasoned Newcomer
    2 days ago

    I haven't played for almost two hours and have returned to Zero Energy. My merges aren't saving. Please help! I actually pay to play this game—add gems, etc.  So I feel like my money is wasted!

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey folks,

    Just wanted to pop in here and say again that I appreciate your patience while this issue is investigated.

    The team is aware of the energy issue and as called out in the service update here by Pogo_Sconnie, they are actively investigating and working to resolve the issue.

    I don't have any new updates as of yet but the moment I do I will post it in the Pogo game info hub area.

    I really do appreciate your patience.

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