Forum Discussion

chelitas1711's avatar
chelitas1711
2 years ago
Solved

Missing Club Pogo after purchasing

I just paid for pro 3 days ago and now it says that I do not have it.
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @chelitas1711 

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser

    If you continue missing your recently purchased Club Pogo, I would recommend reaching out to our support. 

     

    How to use EA Help

     

    Thanks and have a Great Day!   

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @chelitas1711 

 

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

 

  • Try restarting your device and potential your internet equipment
  • Clear your Web browser Cookies/Cache
  • Check if your device has updates, as well as your web browser

If you continue missing your recently purchased Club Pogo, I would recommend reaching out to our support. 

 

How to use EA Help

 

Thanks and have a Great Day!   

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