Forum Discussion

Seasoned Newcomer

1 day ago

Missing Pottery wheel in the Merge coal mine

With the issues in the coal mine we had with the game restarting my pottery wheel is missing. I am not able to complete the orders.

bug

EA_Lanna

Community Manager

21 hours ago

Hi devileyes378gr and primo42_pd,

Thanks for letting us know you're running into this. Could you pop up a screenshot of what you're seeing, please? It would also help to knwo the following details:

EA_Lanna wrote:

Pogo username:

Date (approximately) when you first encountered this error:

Device Type:

OS version:

Browsers Tested:

Current Browser Version Number:

DxDiag File attached:

What Troubleshooting steps you've already completed:

Any issues with other games:

Screenshot:

- EA_Lanna

blodissheople
Seasoned Novice
20 hours ago
Hi EA_Lanna
The pottery wheel issue popped up three days ago. The second order to complete in Treasure Trove was a cup that is generated with a pottery wheel.
Without the ability to complete the cup order using the pottery wheel, the game cannot move forward with any other orders, therefore it is completely useless to try to reach goals and the time is ticking.
I have a suggestion, someone at EA with a small amount of knowledge of the game Merge, could log into the game and see it is impossible to create a Pottery Wheel Generator.

My Pogo username: AmandaFromTexas Date: March 30th Device Type: PC, no other method for me but EVERYBODY in chat has a different device. OS version: no clue Browsers Tested: Chrome Current Browser Version Number: Latest as I updated a week ago with another issue with Merge. DxDiagFile: ?????? Steps I have taken: This can't be a serious question with three days of people complaining. Any other issues with other games: none that I can see Screenshot:
- anon233114
  New Novice
  20 hours ago
  I have the same issue, "no way to produce clay of any kind" Impossible to win.
  I would love to know why people at POGO wants the customer to do all the troubleshooting for them. Why do they not just supply a form to fill out? I would have to write all the questions down, answer them and then transcribe them here. Thats a lot of work being asked of the customer.
ill984NpzGqE
Seasoned Newcomer
16 hours ago
Hi I have the same issue still. fingers crossed and thanks for fixing the save issue though. Touch wood at the moment mine seems to be doing that :)
Player_9p4jkfmt
Newcomer
15 hours ago
Here you go! The highlighted square is what we're all frustrated about. When we should have gotten the remaining poieces to complete the pottery wheel, we got actual pottery pieces so we're all stuck because we can't fill order #3 that requires the completed wheel.