Monopoly Sudoku not loading

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I’m sorry to hear you’re having trouble with Monopoly Sudoku. I double‑checked the game before replying and it’s loading and playing on the website itself. That said, let’s figure out what’s going on so you can get back to playing!

How can this happen? Pogo is a browser-based gaming site, each game stores its own data separately, and different games place different demands on our browser, system, and graphics, so the experience can vary from game to game.

Additionally gaming on our devices is a lot different from casual web browsing! Problems can come from an outdated browser, stale cache and cookies, browser extensions like ad blockers or VPNs, pending device or graphics updates, or even our internet routers — yes, routers need a bit of care and updating from time to time too.

Quick check: Try toggling hardware acceleration in your browser settings — if it's on, turn it off; if it's off, turn it on. This switches your browser to a different rendering path, and one of the two usually works! Then restart your browser completely and test the game again. If turning it off fixed the game, a graphics driver update usually repairs the fast path so you can turn acceleration back on later.

This step applies to all desktop browsers. (On a phone or tablet? This setting doesn't apply — start with the Tablets & Phones guide below instead.) If that doesn't resolve it, the Graphics Guide below is designed for this exact issue.

 

Please work through the troubleshooting guide that matches your device and browser.  Take your time and consider watching a video online if you'd like a better understanding of any step along the way.

Troubleshooting Help Guides for all Pogo Players:

Basic Pogo Troubleshooting Guide →  Pogo Troubleshooting Guide | EA Forums - 10424297

Troubleshooting By Device

• Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users
• Pogo Game Loading: Troubleshooting Guide for Tablets and Phones
• Pogo Troubleshooting Guide: Apple Devices

Browser Help Guides 

• Chrome Help Guide→ Chrome - Google Chrome Help
• Firefox Help Guide → Firefox Browsers | Firefox Help
• Microsoft Edge Help Guide → Microsoft Edge | Microsoft Support
• Safari Help Guide → Safari Mac - Apple Support

Network & Graphics Drivers

• Slay the Lag Dragon: A Pogo Player's Network Guide
• Pogo Graphics Guide - Windows Users

At first glance it may seem like a lot, but once you know where to go and what to look for, it becomes much easier, just like anything else. These guides are not only useful for gaming on Pogo, but also for the overall care and maintenance of our devices! Hope this all helps with understanding and if you need any further help please feel free to reach out again!

If you continue to experience issues, please visit the official Pogo Player Support Page → Pogo – Official EA Help support  Just sign in with your Pogo credentials and scroll down to the bottom until you see the Contact Us button to open a case anytime you need help. 

same with me 

It will not load.  Black screen only