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newccrone639's avatar
newccrone639
4 years ago
Solved

monopoly sudoku

monopoly sudoku loads very slow and when I press on the play sudoku  button i get only a white board. this has been going on for over a month now, I've missed all the monthly challenges and will ha...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @newccrone639,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

phyllis1313's avatar
phyllis1313
4 years ago

I've sent 6 emails to EA and they tell me others are having this problem too.

However, this has been going on for me for 4 months.  Last time I lost 1,400 pogis

because it was the game of the month.  Now it's on this new month challenge for

December and if you don't play and win Monopoly Sudoku, you can't move on to

the next challenge.

AND of course, this will be a loss of 8,200 pogis to fill in the constellation and there

is no way to complete it without buying more games to fill in for the shortages you

got because the game doesn't work.

Very frustrating - not 4 weeks sir - 4 months!

Phyllis1313

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