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VisconteMfiaTf's avatar
VisconteMfiaTf
Seasoned Newcomer
1 month ago

Mostly All Games Bugs?

Good Afternoon from Sunny Florida! I have not been able to play most of the games due to them freezing, or cannot get into the game. Pogo has been running slow or not at all. This started happening 2 days ago. When will these issues be resolved? It's frustrating for sure; especially for those of us who use Pogo games as our means of entertainment. Some of us are homebound, or elderly, even the younger generation seems to be having problems. You have our email addresses; so please at least email to us what is going on. Why? Because this is not 'our' technical issues...it seems to be on your end. Thank you in advance. 😀

12 Replies

  • abbycattx's avatar
    abbycattx
    Hero+
    1 month ago

    Newbeginnings607​ 

    Hello! 

    You mentioned that "just one or two particular games give me issues.".  If these are the newer games that are more graphic intensive this points to graphics driver, security settings, memory, or bloated/outdated issues. The crashing you are describing is not the Pogo site itself, it is your device failing to connect and load the Pogo games. (talk).

    Please note there are a few games that have service notices: Jungle Gin, Sweet Tooth Town, Niles Pyramid, Solitaire Home Story and two episodes of Claire Heart Secret and Shadows have been reported by players.

    If the games you’re playing aren’t on the service‑notice list and you’ve already tried the full troubleshooting checklist of:

    1. Update your browser to the latest version.
    2. Clear cache and cookies to remove corrupted or outdated data.
    3. Disable browser extensions/add‑ons (ad blockers, VPNs, security tools can interfere).
    4. Try a different browser (Chrome, Edge, Firefox, Safari).
    5. Enable or disable hardware acceleration depending on how your system handles graphics.
    6. Update graphics drivers for smoother rendering of newer, more graphic‑intensive games.
    7. Check memory/CPU usage — close other tabs and programs to free resources.
    8. Test your internet connection — restart router, switch to wired, or check for packet loss.
    9. Power cycle your device — a full restart clears temporary glitches.
    10. Adjust monitor refresh rate — mismatched settings can cause instability in graphic‑heavy games.
    11. Review security settings — firewalls or antivirus may block game scripts.
    12. Check for operating system updates — outdated OS can cause compatibility issues.
    13. Disable VPN or proxy — these can interfere with game servers or cause lag/crashes.
    14. Reset browser settings to default — clears hidden conflicts from custom configurations.
    15. Check background apps/processes — close programs hogging CPU, GPU, or bandwidth.
    16. Run a malware/virus scan — hidden malware can destabilize browsers.
    17. Try incognito/private mode — rules out cache, cookies, or extension conflicts.
    18. Check router firmware — outdated router software can cause intermittent drops.
    19. Test on another device or network — confirms whether the issue is device‑specific.
    20. Adjust power settings — avoid “power saver” mode that throttles CPU/GPU performance.
    21. Check display drivers beyond GPU — monitor drivers or mismatched refresh rates can still cause crashes.

     

    There may be something deeper within your device or browser environment. 

    If the crashes persist, you can reach out to Windows Support (support.microsoft.com) or Apple Support (support.apple.com) for system‑specific guidance.

    And if you’re on a laptop or desktop, it’s also worth contacting your graphics driver manufacturer (NVIDIA, AMD, or Intel) to ensure you have the latest updates and patches, and to follow their troubleshooting steps.

    That way you’ll know exactly where the problem is and can get back to enjoying your games without interruption.

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