Forum Discussion

5 years ago

no credit

No credit for in Badge Marathon for Solitaire, Snowbird or Word Search. Tried both Safari and Chrome with the same results.

thatscguy

5 years ago

They are in the Badge Marathon and no numbers are showing up. The games are Solitaire Blitz, Snowbird Solitaire and Word Search Daily. A few of the other challenge games that I played gave credit so don't know the issue. Thanks.

EA_Arrenai

EA Staff (Retired)

5 years ago

Hey there, @thatscguy.

Unfortunately I'm still having some difficulty pinpointing which badges you're having difficulty with. Out of the ones listed below, which are you not getting credit for? I will be happy to take a look.

Solitaire Blitz

Lap 15 - Win 8 games in 2 weeks!
Lap 16 - Clear 60 card stacks in 3 weeks!

Snowbird Solitaire

Lap 13 - Win 8 games in 2 weeks!
Lap 14 - Make 25 streaks in 3 weeks!

Word Search Daily

Lap 19 - Complete 9 Daily Puzzles in 2 weeks!
Lap 20 - Complete 12 bonus puzzles in 3 weeks!

To help with telling them apart, you can check the number on the badge itself. 🙂

Hey there, @OpheliaDharmit.

Thanks for the badge names for yours. It helps a lot.

For Marathon lap 20 in Word Search Daily, you'll want to ensure that the words are hidden for bonus points. This should allow you to get the credit towards it.

As for the Calm Reflection badge, it should have similar requirements to the Lap 5 from the marathon. Can you try clearing your browser cache, and/or trying another browser to see if it improves tracking? I'd like to see if there's old or outdated that may be blocking that one for you.

Arrenai 🐱

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thatscguy
5 years ago
14, 16 and 20; plus when I try to click on the Badge Marathon button I get the mixed icons again and cannot proceed.
- EA_Arrenai
  EA Staff (Retired)
  5 years ago
  Hey there, @thatscguy. Thanks for the update!
  
  For lap 20, have you tried the steps I listed above for turning off the word list for the bonus puzzles? I was working on that badge over my lunch break, and got credit for every game.
  
  Additionally, have you tried clearing your browser cache yet? With the icons mixing up for you, it sounds like that may be necessary. Clearing your cache can help a lot if older information is keeping a badge from progressing. Trying another browser, just to test, can help as well.
  
  Arrenai 🐱
  
  Did you receive an awesome, helpful response? 👍 +XP!
  
  Was your issue resolved by a great post? 🙌 Accept as Solution
  
  ASK. ANSWER. LEVEL UP.
  - thatscguy
    5 years ago
    Cache has been cleared on Safari and the mixed icons are even worse; also rebooted, etc.