Pogo badge/challenge not activating
@EA_Illium the game was working but then started only loading half way once I complete a scene and I have done all of the troubleshooters
Forum Discussion
Please check the forums. Several users, including myself, have reported that many of our recently purchased challenges have disappeared and reverted to unowned - without returning the gems used to purchase them. I checked my account and I purchased several challenges this week and last week and all are gone. When will this be listed as a 'Current issue' and more importantly, when will it be addressed?
I've purchased two challenges this morning, activated them only to receive an error message that the 'system not available'. I've paid for Word Wromp twice now. Please see attached documentation:
- @dbowend630 I am missing 70 gems now, was told I have wait 24 hours...for what? I wanted to play the game challenges too.... took my gems, now I wait...GGGrrrrrrrr!!!!!
I am having same issue bought the word whomp challenge then when I try to activate it it says system not available and then shows I need to purchase again I did purchase 3 times I want my coins back....I am getting very upset
same thing happened to me i bought one this morning and t took 48 gems away but wont give me the challende
- @dbowend630 I have also lost all my purchased badges...it only shows the one for word whomp which I also had to purchase twice !
This happened with Mahjong Garden today. Purchased at least twice unable to activate. How does one even contact Pogo to fix this?
- @sethmaggie Same here this morning with tri-peaks, first it said I purchased it, but then said 'system not available' then pogo wanted me to purchase it again. But it shows up in my purchases in my pogo account. Tried to contanct pogo or ea but there doesn't seem to be a way.
I have had the same problem and I contacted EA. They finally told me they were having technical difficulties because they could not answer my questions on how to fix the problem. I want my Gems back for the games I paid for. Pogo needs to reimburse us for the Gems we used to buy the games we can't even play. They need to get this problem fixed and fast. Also, I did find out that this is happening all over the globe and not just here.
do you know who to contact to get pour gems back
I had same problem just now that what told me lost 48 gems for 3 badges. I have no idea what going on.
did anyone find out what going on?
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