Forum Discussion

Not applicable

1 year ago

Solved

pogo bowl

The ball travels above the lane surface and then disappears before striking the pins.

A new ball appears, and the same thing happens again. Neither ball strikes the pins and the game scores a zero for the frame.

EA_Illium
1 year ago
Hey @Madnord2gp

Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try?

Try restarting your device and potential your internet equipment

Clear your Web browser Cookies/Cache

Check if your device has updates, as well as your web browser

Try using your browser Incognito Mode... This may require you to sign in manually

Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, ensure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?

Screenname:

What Device are you using?

Which web browser do you play on?

Do you get an error message at all?

Screenshot of how your game appears...

Thanks and have a Great Day!

3 Replies

Replies have been turned off for this discussion

EA_Illium
EA Staff (Retired)
1 year ago
Hey @Madnord2gp

Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try?

Try restarting your device and potential your internet equipment

Clear your Web browser Cookies/Cache

Check if your device has updates, as well as your web browser

Try using your browser Incognito Mode... This may require you to sign in manually

Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, ensure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?

Screenname:

What Device are you using?

Which web browser do you play on?

Do you get an error message at all?

Screenshot of how your game appears...

Thanks and have a Great Day!
MMu911
Seasoned Newcomer
4 months ago
To whomever is in charge...PLEASE fix the game. I have been using the same computer, browser and all the other stuff but Pogo Bowl has not worked correctly since you changed the format. I have the same issues as above but nothing ever seems to get done.
abbycattx
Hero+
1 month ago
MMu911

Hello! I see you commented again today and I started a new posting for your question here > Pogo Bowl has not worked since you changed the format. | EA Forums - 13377992

Because this post is now from a year ago, we must close comments to prevent violating the EA Forums community rules of Necroposting within this forum community. This measure is intended to keep the forum focused on the most up-to-date information. You are invited to start a new discussion on this topic or any other subject of your choice.

For future readers: Need more personalized help? Contact EA Help at any time, here are the steps > [POGO] How to Contact EA Support | EA Forums - 12464874