Pogo Chat Issues - December 2025

All of my chat is coming out #### as it has for numerous players. I am using MAC and Firefox and Safari. It happens on both browsers in every game.

chat still not working and it's been over a week, this is ridiculous!  I pay for my account so that I can play cards and socialize with my  friends at a distance.  Card games are boring without being able to even say good luck to your fellow players. FIX IT PLEASE.  It is not an update issue, or a computer issue, because my friend can log into their account on my computer and not have the issue at all on their account. 

Chat not working, please fix. In reference to "##############"

been over a week sorry you renewed I wont be renewing

still a **bleep** show with no resolution

Hi acerisback,

I've split your post from an old thread on the Battlefield forums and moved it here. While I don't have any knowledge about Pogo myself, hopefully someone here will be able to give you some advice. 

You said:

Chat not displaying correctly for PC users
We’re actively investigating this issue and will share more details as soon as we have an update.

As someone who used to write software, this stuck me as an odd way to describe this problem.  I think the issue occurs when the text goes into the chat buffer, not when it's displayed later.

So, when I reply, "nice" to someone, the censor app or something changes that to #### and stores that in the text buffer and when it's displayed, it appears as #### to everyone, not just PC users.  As a Mac user, I can assure you that I see the ####s, too.  If a moment later, without changing fonts or anything else, I then say ".nice", that goes into the chat buffer unchanged and everyone sees ".nice".

Also, some folks have two accounts and more than one of these report that when they use account A, almost everything they say becomes all ####, but when they change to account B, they can chat almost normally.  Note that when they change accounts, they're not changing anything about their software.  It seems as if your censor thinks account A is bad and account B is good.

At least one or two users I've talked to in the past and have never said anything untoward have all of what they're now saying changed to ####s.  I doubt seriously that they are suddenly saying all bad things.  Some ordinary things I say, like "wtg" and "nice" get hashed.  Some folks have said that emojis have been changed to hashes.  I've also noticed for me, that one word answers are much more likely to be hashed than sentences, and if I use "wtg" or another of these words in the middle of a sentence, they go thru ok.  However, those users that get everything hashed find that it doesn't matter.  They're also less likely to get something thru by adding a . to the front, like I did for ".nice".

Maybe you should go back to the old censor?  Hope you can figure this out and this message helps.  Take care!

Add me to the list of Hastag only #.  Mine started on Sunday Dec 21. It was intermittent for the prior week and worked around it.

Same here.  The chat #### nonsense is ridiculous and it's not just PC users.  I'm on a MacBook, and it's the same thing day after day with no guidance or resolution.  Same with the ongoing Jungle Gin issues.  Truthfully, this site feels like it's on its way out.  When the games don't work, the social is dismantled and there's no customer service - it's a bad sign.  I just cancelled my membership yesterday, after 13+ years.

I'm getting the same ### what up with that?