Pogo Daily Sudoku 'streak' issue not answered
Sudoku Daily Streak, NOT functioning correctly. I play and complete multiple levels Daily and have had to purchase Flames with Gems, more than once, to keep my Streak going, I get the message stating...
Forum Discussion
I have been going into Pogo Daily Sudoku daily all month and it has not remembered any of my progress. Each day, I get another "Day 1 streak". It's actually been happening off and on for months; I used to complete every month; now I have to scroll back to May to find a completed month. It worked most of October and fizzled about Oct 22, sometimes remembering I was in the game that day but not remembering that I finished any games. In November, it remembered almost nothing again. In December, it has remembered absolutely no games I've played and doesn't even see I was in the game at all. I went to the game earlier today, played just the beginner game for today and left again. Tonight, that game is forgotten. My star count should be 26*3 = 78, but it's 0. Actually, it should be more since I played all 5 regular games on a few days. (I rarely play the trophy game since it offers the same one every day since it doesn't remember I've done it already, but I used to play it every day, too.)
I once bought 5 flames to continue my streak, spending just one flame as it had only forgotten one day at that point. The next day when I went in, it said I'd missed my streak by two days. If I wanted to extend the streak, it would cost 2 flames and I currently had 0 flames. I don't know if it forgot I spent the gems as well since I didn't remember my gem balance but that sure isn't very nice.
I did earn "Peerless Puzzler" on Dec 7 in the game, if you can see that. There's no way I could do that without earning any stars in December.
I realize that for most people, this isn't a problem, right now as there is more talk of people having very long streaks (and wondering what it means). In the past, this has always been a per person problem. For example, some folks made a new username just to test things and found their progress was remembered under the new name, even though they are using the same computer, browser, etc.
Another odd thing I notice: While the game is loading, I'll get a message that my progress can't be saved which doesn't really make sense since I haven't been started a game. Generally, that pops up once or twice per short session. I almost never see that in any other game.
Please fix this! This used to be my favorite game but now it's just frustrating. Thanks!
The day after I posted, the game started remembering my progress again. I now have a streak of 5 days and am hoping that continues but not entirely confident.
Thanks!
- Liz
I guess I spoke too soon; it's forgetting my progress again. I got 6 days at the end of December; it's only remembered that I was in the room on Jan 1. I used a key to buy Jan 2 and did all games for Jan 3, including the trophy game, but those are gone.
I think I missed going into the room on Jan 2 which is why i unlocked it. I also tried to continue my streak. I bought 7 flames for 20 gems. I thought it only cost one flame to continue a streak, if you've only missed one day. However, when I had to reload the game after it timed out or something, it asked me again about continuing the streak. I should have known it was not likely to continue the streak, no matter what I did, but I figured I'd use one of the flames I just bought to continue it earlier. However, I found I didn't have any flames at all. Does that mean it costs 7 flames to extend your streak one day? That was surprising to me. How is this supposed to work? I went ahead and bought 7 more flames and extended my streak, completed a game and was told I had 8 days. However, when I go back in now, it asks again if I want to buy the 7th day of the streak and it shows I have no flames. So, I spent 14 flames and got no additional days? My gem total was 752 at start of today and is now at 712, so the gems were used.
I also found Jan 2 was locked again, so I lost a key, too.
Please fix this again and restore at least my nascent streak of 8 days. Or you could make it a ton more since I've been in all but 2-3 days since you started the streaks and I've bought and tried to use enough flames to bridge a lot more days, I think.
I reloaded the game One More Time, and attached the streak message that has greeted me a few times today. It does say to restore 1 day of streak, it only costs 1 flame. So, since I bought 7 flames twice and used only two in attempts to restore my streak, I should have 12 flames -- or, better yet, 13 and a restored streak. However, I have none and my streak is still broken.
Feeling discouraged...
- Liz
EA_IlliumEA Staff (Retired)
Hey @liz4cps
Would it be possible to get a screenshot of video clip of this?
I'm not sure what you want a video clip or screenshot of, but I know how to make them and am willing.
It is still not remembering my progress and I still own 0 flames. I have played at least one game each day this month.
Just now, I played today's Beginner game and saw that I got credit. Afterwards, I reloaded the game and went back in. The credit for the beginner game was gone and I'm back to it asking me if I want to buy flames to cover my missed streak.
I'm including screen shots showing:
- lack of streak when I opened the game, Screenshot 2024-01-11 at 9.39.41 PM.png
- calendar after I did the Beginner game and earned 3 stars, Screenshot 2024-01-11 at 9.45.43 PM.png; it shows 5 stars as it apparently remembered 2 stars from a trophy game at the beginning of the month
- calendar after reloading the game, Screenshot 2024-01-11 at 9.49.25 PM.png; it's forgotten that I've done the Beginner game and I'm back to 2 stars again
Note that the file names include the times of the screenshots, so you can tell the last screenshot was taken at 9:49pm, well after the shot taken at 9:45pm that shows I did the Beginner game.
I probably played all 5 games on Jan 1; occasionally, it remembers that I was in the game on a particular day without remembering that I also did the games; not sure why that happens.
i have other screenshots, showing
- the calendar when I first opened the game -- looks exactly like calendar after reloading the game
- the Beginner game all but done
- my 1 Day streak from today (and which I have gotten 60-90 times over the last few months)
Let me know what else you might need. Hope someone can figure this out.
- Liz
