Forum Discussion

Seasoned Newcomer

2 years ago

Pogo Daily Sudoku 'streak' issue not answered

Sudoku Daily Streak, NOT functioning correctly. I play and complete multiple levels Daily and have had to purchase Flames with Gems, more than once, to keep my Streak going, I get the message stating...

EA_Illium

EA Staff (Retired)

2 years ago

Hi @joe1124200

Can you try going through the following steps and let us know if you continue running into issues after?

Restart your device and modem/router then try to load your game
Clear your Cache/Cookies (<-- link)
Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
Try another Browser (Chrome, Edge, Safari)
Check your device meets the Requirements (<-- click here) to play POGO games

If you continue to run into issues Please Let us Know:

Screenname:
Device Make/Model:
Which Web Browser (and Version) is being used:
Are you getting an Error Message? (If so what is it)

Cheers!

FradamP

2 years ago

Hello, i play every day the daily sudoku doing the weekly special and a few game in the month. When i get back in the game all my progress is all gone . I took pics of my progress. Can you tell me what appening. Its not fun to do always all over again and all gone after.

Thank you.