Forum Discussion

MzSteree's avatar
2 years ago
Solved

Pogo Daily Sudoku

Pogo Daily Sudoku is not keeping my progress. I finish all the games for the day (6 puzzles) and when I go back in the next day they are showing not done and the day is locked.  It has been happening every day since May 26, 2023.  I am losing rank points daily.

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    *** Requesting Information ***


    Hey Everyone, 

    Thanks for sharing your experience with the community! If you are still seeing progress save issues with Pogo Daily Sudoku please try the following steps. 

    Spoiler
    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari

    If the issue continues and you have not already please share the information below:

    • Screename:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!

86 Replies

  • We need 30 some keys to make up for these days that you all stole from us.   I have bought keys for my mistakes.  But you all did this before and we had to buy keys.   Not right

  • are they going to open up the games we missed because it was down. mine was down for 25 days even though I played them everyday. Know they want us to pay to open them and loss the daily. This is not right

  • LittleMsMunch's avatar
    LittleMsMunch
    Rising Newcomer
    2 years ago

    I am missing 57 keys to unlocking. And like many others have unlocked several times before realizing that it was Pogo's fault not mine. When is Pogo going to address this problem and restore our lost days.

  • liz4cps's avatar
    liz4cps
    New Scout
    2 years ago

    This is happening again.  For me, this happened starting the end of June and continued until about August 13 (guessing from days that are still locked).  Then it worked fine until the middle of Sept when it forgot enough days that it reset the streak I had going for your new challenge.  Then it started working again and worked until a couple days ago when it forgot a few games and started working again.  Tonight, I did 4 games which were promptly forgotten.  I redid the Beginner game for today (10/24) 3-4 times, once after clearing cookies, but to no avail.  It is remembering the trophy game I played in the wee hours last night, so I guess I still have the streak.  (But isn't it a little cruel to add a streak thing to a game that keeps forgetting?  smh)

    One other thing I've noticed is if I just reload the game, it often gets stuck on an odd looking screen with the comic characters at the top and the star progress bar in the middle, but no calendar.  It also frequently pops up with the message about not being able to save my progress, asking "try again?".  It usually does seem to save when I try again.  Sometimes, I haven't even started a game when that shows up which doesn't make much sense.  Still, when I restart, it's forgotten.

    So, I think you still have some more debugging to do.  Losing progress is something this game has done off and on for at least a couple years.  Please fix this!

    Edited to add screenshot to show the odd screen it sometimes get stuck on when I reload.

  • liz4cps's avatar
    liz4cps
    New Scout
    2 years ago

    Yesterday, I went ahead and bought 7 fires to not lose my streak due to the game forgetting my progress (same day I posted above).  Today, I got the warning about losing my streak again.  I figured I'd use one of my remaining 6 fires to keep it going.  So, clicked the button to do so, but it popped up the store thing, to see how many fires I wanted to buy.  I'm thinking, why is it asking me and went back to the previous screen.  Then i saw it said I had 0 fires.  So, it's not only forgotten what games I've played (and I actually should have the streak because I have played every day), but it's also forgotten that I still owned 6 fires.

    Please, please fix this.  Thanks.

  • Sudoku challenge will not load, I have been trying for 8 hours, all I get is the little green man running and nothing else. Is this going to be fixed or not

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