Forum Discussion
Hey!
Thanks for responding!
So this is my system and all drivers/updates are current. My usual browser is Chrome. However, I've tried Firefox, my mobile device and another laptop. Unfortunately, all with the same result...FROZEN.
Verified there are no issues with the CPU/RAM usage and the hardware meets minimum requirements. The Router recycling was the only item you listed that I had not attempted to try. I have since recycled the router and still have this problem. The weird thing is that the Grant's Garden works perfectly.
Processor Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Device ID B6B6DAA3-647D-4C79-8617-B14353CBC227
Product ID 00330-53265-26134-AAOEM
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 24H2
Installed on 1/18/2025
OS build 26100.2894
Experience Windows Feature Experience Pack 1000.26100.36.0
Thank you for reviewing the specifications on your device. It is very interesting that you can access the other slot game, however the other will not load. This posting will be reviewed by one of the EA Community Managers who will provide further guidance.
Thank you for your patience and understanding.
Additional posting in Pogo Forums with Mod_Jada:
Games Forums Home | Pogo Slots Nile's Purramid won't fully load then freezes screen
- 70acf17c91d2d6156 months agoSeasoned Novice
Thank you for looking into this matter further! Looking forward to hearing from next level.
Have a great day!
- EA_Rtas6 months ago
Community Manager
Really appreciate you popping this info in here for us to investigate. I'll pass this on to the team to investigate and update you as soon as I know more.
- 70acf17c91d2d6156 months agoSeasoned Novice
Look forward to hearing back from you!
Thanks so much!
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