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jamedw1's avatar
jamedw1
Rising Newcomer
5 years ago

pogo slots missing tokens..

on saturday, july 18th i was playing pogo slots, which is my fav,.. i had approx. 36-37,000 tokens.. all of a sudden the reels got stuck on one pattern every time i spun.. it was fun for a while but i realized this wasn't correct.. so i refreshed the page, ane much to my dismay i was down to 29 tokens.. i want my tokens restored, and i want them asap as this is one of the few games that i actually like.. the time was around 7-7:30pm on saturday, july 18th.. please let me know as soon as you can as i miss playing the game and i refuse to start from scratch again as i have been playing this game A LOT..

thank you

ed mooradian (demai88)

1 Reply

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @jamedw1.

    While I don't have the ability to reimburse items lost in games, I can certainly pass this information along to the Pogo team to investigate. 

    To help out with that, can you share some information about the computer you use to play Pogo? Just go to the Pogo Compatibility Tool and copy the System Information section, then paste it here as a reply, and I'll send that up with the details you've given so far on the coin loss you've had.

    Arrenai 🐱

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