Forum Discussion

bfeneb's avatar
2 years ago
Solved

pogo slots the wilds you are not getting any credit in the coin card

Today, when I started playing pogo slots I noticed the is now 2 games, well while playing the Niles version I noticed in the coin card you are not getting any credit when you receive a credit so when...
  • EA_Illium's avatar
    2 years ago

    Hi Everyone, 

     

    Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

     

    1. Try restarting your device and potential your internet equipment
    2. Clear your Web browser Cookies/Cache
    3. Check if your device has updates, as well as your web browser
    4. Try using your browser Incognito Mode... This may require you to sign in manually
    5. Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

     

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