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Hello! Sorry to hear about Poppit! Bingo not loading for you, there could be a few reasons. Pogo is a browser-based gaming site (no downloading games) so it is important for us keep our devices clean, updated and memory to move.
Because of Pogo's browser-based nature the performance of games is closely tied to how well our devices and browser are maintained to ensure smooth game play. Some Pogo games are graphic-Intensive while others have a simpler design.
The most common fixes are:
Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance.
High CPU or RAM Usage: Close any unnecessary applications running in the background that might be consuming resources. Having only the Pogo website open while gaming will help with performance.
Additionally ensure your device meets the minimum requirements for Pogo. You need at least 4GB of RAM (more is better). Not having enough memory can make webpages slow to load, timeout, not load at all and exit abruptly.
Clear Browser Cache and Cookies: This can often resolve loading issues. Here is a guide for this > Re: Pogo Troubleshooting Guide | EA Forums - 10424301
Additional Steps and Information: Pogo Troubleshooting Guide | EA Forums - 10424297
If you are unsure of any of the steps above, you can find videos online that provide detailed instructions and explanations for your device, or you can ask us, and we'll do our best to assist you!
Please feel free to update us and let us know how everything goes!
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