Forum Discussion

Nikkibje41's avatar
Nikkibje41
5 years ago

Poppit HD loads but does nothing when I click “Play”

Please fix
EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @Nikkibje41. I'm just checking in. How did the troubleshooting go? Do you still need help with your game?

Arrenai 🐱

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Nikkibje41's avatar
Nikkibje41
5 years ago

Hello,

I tried all the things you mentioned and it still wont load when I press PLAY. Maybe this game doesn’t work on iPad? 

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Nikkibje41.

    Many iPads are supported for all HD games on the new Pogo experience. To help narrow down your issue, can you let me know the following?

    • What model iPad do you use? (The model number is on the back of the iPad)
    • What iOS version are you running?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

    • EA_Arrenai's avatar
      EA_Arrenai
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago

      Hey there, @Nikkibje41. I'm just checking in. Do you still need help getting Poppit! HD to work on your iPad?

      Arrenai 🐱

      Did you receive an awesome, helpful response? 👍 +XP!

      Was your issue resolved by a great post? 🙌 Accept as Solution

      ASK. ANSWER. LEVEL UP.

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