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Hey there, @chrissyw070814.
Let's give a few things a try here to see if it improves loading and game responsiveness for you.
- To start, since the Play button isn't responding for you, please try our HTML5 troubleshooting. These steps are built out specifically for loading issues like the one you describe, and have helped many people.
- If you try the troubleshooting and still are not able to get into Poppit! HD, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.
Arrenai ๐ฑ
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- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @chrissyw070814. I'm just checking in. How did the troubleshooting go for you? Are you still having difficulty with Poppit?
Arrenai ๐ฑ
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- 5 years ago
Nope,still not working.
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @chrissyw070814.
If the troubleshooting didn't resolve the issue you had with the game, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.
Arrenai ๐ฑ
Did you receive an awesome, helpful response? ๐ +XP!
Was your issue resolved by a great post? ๐ Accept as Solution
ASK. ANSWER. LEVEL UP.
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