Forum Discussion

assinr13's avatar
assinr13
2 years ago
Solved

POPPIT PARTY stuck on "ballooning"

Still can NOT play poppit party!!!!!! Will only load 3 games then loading times out on the 4th one. Takes so long i get asked if I';m still playing!!! How can you offer a badge when the game does N...
  • EA_Illium's avatar
    EA_Illium
    2 years ago
    UNDER INVESTIGATION - Accepting As Solution For Visibility Purposes Only

    Hi @imdavesgirl1    

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
UNDER INVESTIGATION - Accepting As Solution For Visibility Purposes Only

Hi @imdavesgirl1    

 

Can you try going through the following steps and let us know if you continue running into issues after? 

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 
  • Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

  • Screenname:
  • Device Make/Model:
  • Which Web Browser (and Version) is being used:
  • Are you getting an Error Message? (If so what is it)

Cheers!   

imdavesgirl1's avatar
imdavesgirl1
Seasoned Newcomer
2 years ago

I am still having trouble with the poppit party , I have cleared my cache and cookies three times , I believe it is a bug within the game itself , how do I let pogo know that? I have no trouble with any other game everything plays fine except poppit party?  It is the only game that doesn't work,  It wont finish loading so I can play. I am using chrome for pogo, however this game will NOT play in firefox either, the only game I can't play. 

  • VivienDarlene_H's avatar
    VivienDarlene_H
    2 years ago

    This is happening to me also I have done every thing

  • lizzie91360_AOL's avatar
    lizzie91360_AOL
    2 years ago

    I have had this issue for months. It is not a problem with my computer.   The costumes will not load.  Just ballooning!  Please fix this!!!!

    • stinkerbell1953's avatar
      stinkerbell1953
      2 years ago
      @stinkerbell1953: This is NOT solved. I have tried for four days on the latest challenge and tried the above steps at least 4 times. I sent you an email about it yesterday, but you did not respond.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,035 PostsLatest Activity: 15 days ago