Jungle Gin - Endless Loading / Spinning Wheel
🚧 Marked as Solution for visibility - NOT because your issue has been resolved.
Tried the troubleshooting steps and still having problems? Follow the reporting instructions below:
Pogo username:
Device Type (PC. Laptop, Phone,Tablet) :
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Chrome. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting steps you've already completed:🖥️ Windows Users: For those utilizing Windows 10, it is important to be aware that support will conclude on October 14, 2025. This transition is likely to result in a series of complications for these users, which contemporary troubleshooting methods may not resolve.
This is not a problem affecting the entire site, as mentioned by Community Manger EA_Lanna, Pogo Community Manager Pogo_Sconnie, Pogo Moderator Mod_Jada - some players are experiencing different issues or none at all.
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Please check the following:
✳️ Graphics Driver Update > At times these automatically update, at other times it is waiting for you to update it.
- For PC/Laptop: Update graphics drivers (likely culprit)
- For Phone/Tablet: Ensure your OS is fully updated (Settings > Software Update)
🎯 Check for System & Browser Updates > October 2025 is a tech whirlwind! Windows 10 support ends, Windows 11 getting a major update, and Apple rolls out OS 26.1 across its ecosystem. Please ensure your browser and system are fully updated > Pogo Troubleshooting Guide | Updating your Browser
🍪 Clear Cookies and Cache (often) How to > Pogo Troubleshooting Guide | Clearing Your Browsers Cache and Cookies
🌀 Game Buffering, not loading or endless spinning - Check your memory + router for updates.
📜 Pogo Troubleshooting Guide > Pogo Troubleshooting Guide | EA Forums - 10424297
💙 I understand this is frustrating and you just want to get back to playing. Not all players are experiencing this issue, which is actually important!
The more details you share about YOUR setup, the faster they can identify the pattern and get you back in the game.
