Forum Discussion
One card will get stuck which means you can't finish the game. You can move cards under the stuck card, but you can't move the card that is stuck. I'm playing on a PC.
[CM edit - Updated title for clarity.]
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @wslady1Ur.
Let's see if we can figure out what's going on here. Can you share a screenshot of your screen when the card gets stuck? I'd love to take a look.
Here's the information on how to take a screenshot regardless of your PC's operating system:
Screenshots can help us see what you're seeing. I look forward to hearing from you.
Arrenai 🐱
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- 5 years ago
I'm not including a screenshot because I can't imagine how it would be helpful. What is happening for me is when a "Free Cell" card is clicked on the card underneath is visible but does not act as part of the game. You can click the card beneath it. It has disrupted many games already - please fix!
Thanks
- liz4cps5 years agoNew Adventurer
I'm having this problem, too. I just noticed it today because of the challenge; I haven't played it in quite a while.
What I did:
- played the game normally at first
- clicked on cards bottom right to deal more cards out
- tried to drag a card that was just dealt
What I expected:
- the card to highlight and move
What actually happened:
- the card above it was highlighted instead
- I tried moving other cards and could move the card above the dead one and place cards on it, too, though they would disappear behind the dead one.
- Generally, it's as if the software has completely forgotten there's a card there except the picture remains.
Other things you should know:
- I tried the same game twice; in both cases, dead cards appeared after immediately or soon after dealing more cards onto the initial set.
- Taking a screenshot wouldn't help because you can't tell a card is dead from that, in most cases.
- I have not found a workaround.
- I'm on a Mac Pro running MacOS 10.14.6
- I'm using Firefox 82.0.2 (64-bit).
- 5 years ago
i have the same problem CARD GETS STUCK AM UNABLE TO FINISH THE GAME I AM PLAYING ON A PC
- 5 years ago@wslady1Ur Having same problem. Have had to end game and start new one each time as can't find a work around. Was ready to win games more than once and had this happen so couldn't finish the games. Best thing to do right now is to start a new game.
- 5 years ago
Same here. This has been going on for a while with no resolution. This is the main game that I play and it's frustrating to get almost to the end of the game and not be able to finish.
- 5 years ago@wslady1Ur Still having the same problem? I am.
- Wevirbi575 years agoRising Novice
It happens to me a lot
- cafedelon5 years agoNew Ace@Wndy987 , I played Rainy Day Spider Solitaire yesterday and the game did not freeze, so it's not a generic issue affecting everyone.
There is one possible cause I can think of for causing your game freeze. If you have not cleared the cache (memory) of your browser lately, it might be becoming full. When that happens, the browser is unable to store new game info and it is possible for the games to not fully load or to freeze after loading. I suggest trying to clear your browser's cache. If you are not sure how to do that, I will include a link below to a post I made a long time ago about clearing one's browser cache. It includes instructions on how to do it for the major browsers.
https://answers.ea.com/t5/Pogo-Classic/Importance-of-clearing-your-browser-s-cache-at-Pogo/m-p/7896416#M187015
- 5 years ago
Mine was doing the same thing, then I noticed the game was on "HARD" instead of normal. I must have hit that by mistake but it seems to be working ok now
- 4 years ago
this happens every time i play. this is my favorite game, please fix this!?!
- 4 years ago
Game says I am not connected to internet and kicks me off. this goes on for several minutes. Please advise! Thanks
- 2 years ago
But hey, don't sweat it! There could be a few tricks to try and shake things up. First off, have you checked if your game and device are up to date? Sometimes a quick update can work wonders! If that doesn't do the trick, maybe giving your device a little break and restarting could jolt it back into action. And hey, if all else fails, don't hesitate to reach out to the game's support team for some expert advice.
- 2 years ago
Looks like you've stumbled upon a rainy day dilemma with your spider solitaire game. It's frustrating when a card freezes, huh?
- 10 months ago
Yes, one pile will not reveal the next card and nothing can get it to reveal.
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