Forum Discussion
Sometimes the cards in Spider Solitare freeze and I can't move them. Sometimes if I lay down a new row of cards the frozen one will then be OK. Sometimes it stays frozen.
Hey there, @Poegoe17.
I'd love to look into this for you. If you're able to share some of your browser details, it would help a lot. Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? I'll be happy to take a look as to why the game isn't running smoothly for you.
Additionally, if you're able to take a screenshot of your game when it's in this stuck state, it would help a ton.
Here's the information on how to take a screenshot regardless of your PC's operating system:
Screenshots can help us see what you're seeing. I look forward to hearing from you.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 5 years ago
A quick look on the forum shows that many people are having this problem so it's not just me. Is anyone looking into this. It's the main game I play and it's very frustrating because you can't finish a game when this happens. This picture doesn't really help, but the 4 is stuck in the right column so unable to finish that column.
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @wslady1Ur.
I went ahead and sent this over to the Pogo team a couple days ago. I don't have an update just yet, but as soon as I do, I'll let you all know. Thanks for the reports!
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 5 years ago
not only does the card freeze but you lose all the points for the game and have to start a new game. Frustrating as this is a more challenging game for the mind then some of the other games that don't require a lot of thinking.
- 5 years ago@EA_Arrenai I'm also having the same issue. Sometimes a card will freeze and I can't finish the game. I hope someone is looking this for a fix.
About Pogo Technical Issues & Bugs
Recent Discussions
- 25 minutes ago
- 5 hours ago
- 7 hours ago
- 7 hours ago
- 8 hours ago