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I'm having this problem, too. I just noticed it today because of the challenge; I haven't played it in quite a while.
What I did:
- played the game normally at first
- clicked on cards bottom right to deal more cards out
- tried to drag a card that was just dealt
What I expected:
- the card to highlight and move
What actually happened:
- the card above it was highlighted instead
- I tried moving other cards and could move the card above the dead one and place cards on it, too, though they would disappear behind the dead one.
- Generally, it's as if the software has completely forgotten there's a card there except the picture remains.
Other things you should know:
- I tried the same game twice; in both cases, dead cards appeared after immediately or soon after dealing more cards onto the initial set.
- Taking a screenshot wouldn't help because you can't tell a card is dead from that, in most cases.
- I have not found a workaround.
- I'm on a Mac Pro running MacOS 10.14.6
- I'm using Firefox 82.0.2 (64-bit).
Hey there, everyone.
There were some updates pushed out with today's maintenance, including a fix for this issue. Can you give the game a few runs again to see if the dead card no longer sticks around?
Arrenai 🐱
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- 5 years ago@EA_Arrenai 11-5 Have had the stuck card this morning, as well as yesterday. Have to start game over. Thanks
- EA_Arrenai5 years ago
EA Staff (Retired)
Thanks for the head's up, @SundayRose76. Does it appear to be the same situation as before the maintenance?
Arrenai 🐱
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- 5 years ago@EA_Arrenai I rarely play it except for badges. But looking at past posts it sounds the same.
- 5 years ago
Still happened today so not fixed.
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, everyone.
A new fix is being worked on for the game. Thanks for your patience while they look into it.
Arrenai 🐱
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- 5 years ago
i have had a stuck card for several games getting frustrating even getting out of chrome and back in is no solution
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