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69 Replies
- EA_Arrenai5 years ago
EA Staff (Retired)
Thanks for the update, @SonataGirl! I'll send that over with the report. We really appreciate it.
Arrenai 🐱
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A quick look on the forum shows that many people are having this problem so it's not just me. Is anyone looking into this. It's the main game I play and it's very frustrating because you can't finish a game when this happens. This picture doesn't really help, but the 4 is stuck in the right column so unable to finish that column.
- @EA_Arrenai I'm also having the same issue. Sometimes a card will freeze and I can't finish the game. I hope someone is looking this for a fix.
Cards freeze up and i cant move them. happens in Chrome and also with Edge
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @wslady1Ur.
I went ahead and sent this over to the Pogo team a couple days ago. I don't have an update just yet, but as soon as I do, I'll let you all know. Thanks for the reports!
Arrenai 🐱
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Here's the scan. I'm on Mac so I can't do the DxDiag.
Thanks!
I'm having the same trouble...
I want to say that the problem may be brought on by a mouse movement or click or something. It's almost like I can predict when it might happen. Like if I click on a card and then quickly move to another card or I click on a card and hold and drag the mouse button for an extra split second.
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @Chwwrp and @Wanderlust1. Thanks so much for the added information. I'll attach it to the report.
Arrenai 🐱
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