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lockportcowets's avatar
lockportcowets
Rising Novice
2 months ago
Solved

Sweet tooth not giving swirl credits

July 30 2025 sweet tooth not giving swirl credits

 

technical issues
  • EA_Lanna's avatar
    EA_Lanna
    30 days ago

    *Pinning post to top for visibility

    Hi lockportcowets​, 

    Thanks for taking the time to get back to me and go into more detail. I've tried to replicate this to better understand what's been happening for you. So, I activated the Holiday Pineapple Badge challenge for collecting 80 swirls to see if my swirls would count, and played Sweetplay. Each swirl I got was recorded correctly. 

     

    So the swirls are counting for that challenge. I wonder if it's only happening for a specific challenge...Could you please share the name of the challenge (and perhaps a screenshot) where the swirls counter isn't increase when you collect a swirl? 

    - EA_Lanna

7 Replies

  • waterwitch98's avatar
    waterwitch98
    Rising Rookie
    2 months ago

    I am done with Sweet Tooth town. Just gave it another try for today's challenge. The level I am stuck on is almost impossible to get swirls on. I do not have hours on end for a otherwise simple challenge. The Sweetplay button has got to go, or at least stop using it in daily challenges.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    *Pinning post to top for visibility

    Hi lockportcowets​, 

    Thanks for reaching out to flag this. I'd like to get a better understanding of what's happening for you with this. Could I double-check what you mean by swirls? Is it the lollipop drop? And could you pop up an image of what you're seeing?

    - EA_Lanna

  • playerw2ol4o84's avatar
    playerw2ol4o84
    Seasoned Novice
    2 months ago

    I am still stuck on level 59 on this sweet play and it is not a level to win challenges on!!!  EA's responses want to blame everything on us and not take responsibility for their poor technical fix.  Losing paying patrons will hurt you more than you know!

  • lockportcowets's avatar
    lockportcowets
    Rising Novice
    31 days ago

    July 30 2025 today's challenge Sweet Tooth Town collect 12 swirls (get 5 in a row and it makes the swirl).  The first two registered and then the ones I got after that, about 5 of them, didn't even register and I'm playing with the sweet play button.  This morning and still now.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    30 days ago

    *Pinning post to top for visibility

    Hi lockportcowets​, 

    Thanks for taking the time to get back to me and go into more detail. I've tried to replicate this to better understand what's been happening for you. So, I activated the Holiday Pineapple Badge challenge for collecting 80 swirls to see if my swirls would count, and played Sweetplay. Each swirl I got was recorded correctly. 

     

    So the swirls are counting for that challenge. I wonder if it's only happening for a specific challenge...Could you please share the name of the challenge (and perhaps a screenshot) where the swirls counter isn't increase when you collect a swirl? 

    - EA_Lanna

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