Forum Discussion

Seasoned Newcomer

Re: Farm Merge Valley Sticker Book & Endangered Species Badge Collection Rewards

I would like to report a bug in Farm Merge Valley.

I just completed a sticker album page (Fantastic Flowers), and received the 300 chests and 300 energy. I already had 60 chests, so I had a total of 360. I played down to 325, and kept getting an error message that said it was having a hard time saving. It finally saved, so I closed out the game and logged back in. My energy I earned was still there, but all of my chests were gone except the typical 40.

Is there a way to have these re-credited to my account? So disappointing.

5 Replies

BabyTaters
Rising Rookie
3 days ago
They removed over 400 energy units AND crates after I completed Country Cravings yesterday. I'm also one of the lucky ones who never got the bonuses for completing a sticker album. That's almost 4,000 energy units and over 3,000 crates not awarded to me thus far. It's hardly worth playing or renewing my membership if they can't hire a competent coder. EA made over 7 billion (yes, BILLION) dollars last year, yet this is how they manage their end users. Getting comped a couple crates or units of energy isn't good enough.
MzShutterbug
Seasoned Newcomer
3 days ago
It's definitely frustrating. I was excited to get the crates and try to build up my farm animals to get the things I needed to complete orders, and now that option is gone. sigh
Player_39o0bhko
Rising Newcomer
3 days ago
Farm Merge Valley just zeroed out my crystals. I only needed 45 to open a silver chest and it took my crystals down to maybe 3. I am frustrated enough because I spent $20 to buy gems so I could play. All I would like is my crystals back and all my energy etc that was lost. I am so sorry that I decided to get my club pogo back. I thought the errors were gone :(
MzShutterbug
Seasoned Newcomer
3 days ago
I'm so sorry to hear that! :(
pswtts
Seasoned Newcomer
2 days ago
I am getting BONUS merges in Farm Valley. However, they are not counting towards my challenge. I'm on level 27 and finished a sticker book yesterday. Would love to use all these extra bonus crates (thank you) towards my challenge but they're just not being awarded to me. Help!