Forum Discussion

Re: Farm Merge Valley Sticker Book & Endangered Species Badge Collection Rewards

I am still waiting on my crates from finishing the first sticker book in Farm Merge Valley.  I am now on my 4th book.  Will this ever be resolved?  

1 Reply

  • MomZu's avatar
    MomZu
    Seasoned Veteran
    7 days ago

    Ditto.

    Four days ago I finally decided to try and contact Customer Support, despite the hundreds of posts here documenting the issue. It took 4 attempts over 2 days to finally find the secret to getting the option to "Contact an Advisor - chat with us". 1st rep kept me waiting a long time, but confirmed they were still there - then they left the chat. 2nd person was very nice and seemingly understood the issue (despite some decidedly AI sounding responses). After 1hr 18 minutes (!?!!) they said my "high-priority file has been submitted to the developers". That was 10/17 - haven't heard anything since.

    Here is part of my conversation:

     

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