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Shad7074's avatar
Shad7074
2 years ago
Solved

Re: Is pogo down

I am now not able to sign i due to "credentials have expired".  I have been trying to solve this issue for several days.  EA site is of no use.  Why is there no customer service?  Well, after over 10...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @Shad7074 Can you try resettings your Pogo/EA account password on the Pogo sign-in screen and selecting the "Forgot Password" option. 

    Once done, I'd recommend clearing our cookies and cache. Then attempting to sign back into your Pogo account with your email address and new password. 

    If you continue running into issues please reach out to our support:

    You can select the following case details to reach out to our support team!
    Pogo  | PC  | Manage my account  | Can't log in

     

    Cheers!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @Shad7074 Can you try resettings your Pogo/EA account password on the Pogo sign-in screen and selecting the "Forgot Password" option. 

Once done, I'd recommend clearing our cookies and cache. Then attempting to sign back into your Pogo account with your email address and new password. 

If you continue running into issues please reach out to our support:

You can select the following case details to reach out to our support team!
Pogo  | PC  | Manage my account  | Can't log in

 

Cheers!

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