Re: Pogo slots - Nile's Purramid

@70acf17c91d2d615  @EA_Rtas 

Thank you for reviewing the specifications on your device. It is very interesting that you can access the other slot game, however the other will not load. This posting will be reviewed by one of the EA Community Managers who will provide further guidance.

Thank you for your patience and understanding.

Additional posting in Pogo Forums with Mod_Jada:

Games Forums Home | Pogo Slots Nile's Purramid won't fully load then freezes screen

Thank you for looking into this matter further!   Looking forward to hearing from next  level.  

Have a great day!

Really appreciate you popping this info in here for us to investigate. I'll pass this on to the team to investigate and update you as soon as I know more.

Look forward to hearing back from you!

Thanks so much!

Good morning!  

Any updates from  the "investigative team"?   It's been some time now and looks like I'm not the only user having this same issue.  Any follow-ups or updates would be greatly appreciated!

Have a great day!

I feel the team has given up on us.... 

Did I see somewhere that you are rank 6? I am as well, I wonder if that is part of the glitch?

I am having the same trouble -- I started a support thread of my own about a week ago, but I am visually impaired, and little on this site is visually impaired friendly.  I am reaching out to ask if anyone gets an answer, please message me? I find it so hard to find threads to follow up :( 
ALSO this might help some of you -- it worked for my husband. On the home screen for slots, to the side where it shows the progress for the cards? Like it shows Grant's and Niles progress cards? If you click the view Niles card, it fixed it for my husband. I'm still having the screaming black screen on Niles, but his went away. Might work for some of you? Good luck.

No real answers, a bunch of trouble shooting that they suggested to try but it didn't work. I did try your husband's fix but it didn't work for me :(  Thank you though!

It's crazy -- trying to get help for anything is impossible, I don't even think it's because of my sight issues b/c hubby can't get to support either. Crazy. Sorry the fix didn't work for you :(