Forum Discussion

@EA_Arrenai
Chrome. After I lost out last time I leveled up, and didn't get my Cactus Cash, I was told there was nothing that could be done, because I was using Safari. Now, whenever I play Bingo, especially when close to Level up, I switch to Chrome.

4 Replies

  • IrishMJN1946's avatar
    IrishMJN1946
    5 years ago

    Are you still working on a solution?  It really kills me that you work so hard for so long to get this Cactus Cash, and then twice in a row you don't get it!  I am on fixed income, so I do not purchase these things.  I get what I EARN, usually!

    Thanks for your help.

  • IrishMJN1946's avatar
    IrishMJN1946
    5 years ago

    I am sorry to keep opening a new spot, but I have no edit button to add info.  I am curious what is happening with this investigation??  I responded to your question about Chrome last Wednesday, and asked further question last Saturday,  Is the question dead?  What is the resolution?  Am I to ge my cash?  Thank You!

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @IrishMJN1946. I apologize for the wait. I was out of office.

    Would you be able to share your compatibility scan for the browser you were using at the time? I want to double-check that everything looks alright there.

    Also, as a side note, you can edit your post by clicking the three dots in the corner next to the date and selecting Edit Reply from the top of that menu.

    Arrenai 🐱


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  • I replied earlier today, but it disappeared, so here again is my Chrome scan:

    It is my understanding that Java and Flash are no longer required.  I even tried to download them and they are no longer available for download.

    Thanks!

    Mary Jane

    Compatibility Scan

    2 problems found on your computer.

     

     Browser No problem found! 
     Java Not installed / disabled More Info
     Operating System No problem found! 
     Flash Not installed / disabled More Info
     Resolution No problem found! 

    Click here to rescan your computer

    System Information

    Look through our FAQs to find answer to common problems.

    Still having problems? File a bug at EA Answer HQ.

     
    Webgl1 supported True
    Webgl2 supported True
    Java Versions installed False
    Operating System Mac OS 10.13.4
    Flash version 0.0.0
    Resolution 1440 x 900
    Browser Chrome 84.0.4147.89
    Cookies Enabled True
    Do Not Track False

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