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twrd496's avatar
twrd496
Rising Novice
5 years ago

Re: Re: not getting credit for games played on pogo daily sudoku

I have played this game on several days medium level & always gone thru the link on the badge marathon page. It does not have a green light on the B. I am so disappointed that I have completed the other 19 & cannot finish it. 

5 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @twrd496.

    When you click on the B-shield, does it show the challenge?

    Arrenai 🐱


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  • twrd496's avatar
    twrd496
    Rising Novice
    5 years ago

    No it doesn't even though it shows I have activated it on the Badge Marathon page.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @twrd496

    I know you tried this before, but it has helped a lot of people with the recent challenge. Let's try again with deactivating the challenge.

    Can you activate another Mix n' Match badge for the game? A different Mix n' Match challenge than the one you selected before. You don't have to play any of it, just make sure that the challenge shows up under the B shield to show that the new Mix n' Match is active. After that, try activating the marathon badge again from the badge marathon page.

    Arrenai 🐱


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  • twrd496's avatar
    twrd496
    Rising Novice
    5 years ago

    I did as instructed and this time it asked me to de-activate the badge 10 from the Badge marathon which is the problem one.  I completed another Mix N Match and then re-activated the badge 10. This time I got the green dot on the B and completed it successfully, albeit a week late.

    Thank you so much for all your help on this.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    I'm glad to hear you were able to complete it, @twrd496. Thanks so much for the update.

    Arrenai 🐱


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