Forum Discussion

Seasoned Novice

1 year ago

reactivated my account but all my information is gone

case number 194529287 I reactivated my Pogo Membership from 2010 and all my information, stats, badges, albums....are gone I checked on the Pogo question and answer to see if my account would sti...

EA_cuervo

Community Manager

1 year ago

That's alright! You're always welcome to post here in the forums! 🙂

I just want to make sure you get the assistance you need to recover your account. Since then, have you been able to contact support again to get your account sorted?

annekimco981

Seasoned Novice

1 year ago

Hey, thanks for the reply, the person I was chatting with said they'd hand over my information to the tech team and I should just wait. I filed the case around the 10th.