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dayzbay's avatar
dayzbay
4 months ago
Solved

[Resolved] Jungle Gin - Stalls on "Connecting to Server" - Nov 2024

What is going on with Jungle Gin?  Click the play button ... it loads and then stalls on "Connecting to Server".  Appears to be the only game and since late yesterday.

(CM: Edited to add more context to thread title)

(CM: Edited to update issue as resolved)

  • EA_Lanna's avatar
    EA_Lanna
    4 months ago

    Hi folks, 

    We've good news! The loading issues have been resolved per Pogo_Sconnie's announcement shared here: Service Update - Multiple games not loading

    @Pogo_Sconnie wrote:

    We’re happy to inform you that the loading issues in Canasta, Jungle Gin, Lucky Cat Bingo, Scrabble, and Spades have been resolved. Thank you for your patience and understanding during this time. Enjoy your games!

    sconnie

    I'll close this thread out here as a result! 

    Thanks, everyone, and happy gaming. ❤

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago
    Marked as the solution purely for visibility purposes - We do not consider this fixed

    Hi folks, 

    Sharing >> this announcement << in here in case it wasn't seen just yet. We've escalated these reports and can confirm this is on our radar! Thanks so much for your reports over the weekend and today. Once we know more we'll update this thread.

    In the meantime, you might notice your post has been added to this thread. We'll be gathering similar reports together to help with tracking these issues. 

    Thank you,

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi everyone, 

    We're starting to see some reports that other games are working again. Could I ask you to check and see if Jungle Gin is back up and going for you too? 

    Please let me know how you get on.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi folks, 

    We've good news! The loading issues have been resolved per Pogo_Sconnie's announcement shared here: Service Update - Multiple games not loading

    @Pogo_Sconnie wrote:

    We’re happy to inform you that the loading issues in Canasta, Jungle Gin, Lucky Cat Bingo, Scrabble, and Spades have been resolved. Thank you for your patience and understanding during this time. Enjoy your games!

    sconnie

    I'll close this thread out here as a result! 

    Thanks, everyone, and happy gaming. ❤

    - EA_Lanna

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