Community ManagerI did just get another update on this, folks. It looks like the planned fix needs a bit more work I'm afraid. It's still on the way but will be a bit longer at this point.
That's not the news I was hoping to bring everyone today, but I did want to keep you all in the loop as much as possible as I hear things. Thanks for the continued patience with this one.
I have been watching this VERY closely and trying (as a forums moderator) to keep people as accurately updated as possible. I entered on June 1 and simply exited - not playing and game/puzzle or anything.
I entered on June 2 and June 1 remained open. So, did the same on June 2 and entered then exited the game (no played puzzles). Today (June 3) I entered and June 2 - as well as 1) remained open/unlocked. I have informed our comm mgr that I would keep a look out on this, but from your message are you saying there was a fix or wasn't a fix put in on June 1? If not, is there a date for when a fix is scheduled (as all scheduled things are tentative) to be put in place?
Are any days going to be unlocked or are keys going to be distributed (within reason) to offset this error? I know I started playing the beginner puzzle each day after it became readily apparent that this was not going to be corrected in short order so I wouldn't have locked days and wouldn't use my keys, but the days I did have to use a key to unlock (again, before playing the beginner puzzle daily) I feel (personal opinion) should be awarded to players (again, within reason).
Any possible information you might be able to share in that regard? Thanks.
Community ManagerI've been going in every day just to unlock that day. As of this morning (June 3), June 1 and June 2 had re-locked.
And if people aren't reimbursed for keys that they used to unlock glitched days or the days affected by the glitch are not all unlocked, then EA/Pogo had better brace for a storm of negative feedback. Just sayin'.
Definitely NOT fixed. This morning (June 5), all the previous days in June have re-locked.
I am having the same issue. I am playing the daily challenges, but the day on the calendar locks.
In May I had just a couple of days that locked back up in the first week. For the remainder of the month it worked fine, until I went back a month to get caught up after I lost up to 9 stars a day in April. After I played the old puzzles The next day I opened just to come back and see it locked. All days stayed open until June 1st. I came into the game on the first did my daily like I do every day but went back to April to finish up the month. After finishing I left the game. June 2nd I come back into the game to do the daily and June 1st is locked again. So is the bug associated with going back and playing earlier months???? I have credit for playing all of the days for the daily this week also.
Community ManagerCommunity Manager
EA Staff (Retired)
